• Real-Time Customer Feedback
  • Understand Customer Behaviour  
  • Improve Customer Satisfaction
  • Solve Service Problems
  • Increase Sales & Revenue
  • Quick & Easy to Use  
  • Flexible Question Types – Multiple Choice or Smiley Face
  • Comprehensive Reporting
  • Quantified Results
  • Portable & battery powered

Happy customers are the business, literally! Happy customers buy more, shop more frequently, are more loyal to your brand and are also more likely to recommend your company to their friends and family.

Unfortunately bad customer feedback travels twice as fast as good customer feedback so if you are unable to identify when a customer is unhappy or establish what the problem is then your business will quickly lose customers & revenue.  

Gaining & understanding customer feedback is vital to the success of any business and as an approved supplier of OMBEA customer feedback systems we can help you to understand how your customers, or staff, really feel about your business & why.

row feedback

Happy customers are the business, literally! Happy customers buy more, shop more frequently, are more loyal to your brand and are also more likely to recommend your company to their friends and family.

Unfortunately bad customer feedback travels twice as fast as good customer feedback so if you are unable to identify when a customer is unhappy or establish what the problem is then your business will quickly lose customers & revenue.  

Gaining & understanding customer feedback is vital to the success of any business and as an approved supplier of OMBEA customer feedback systems we can help you to understand how your customers, or staff, really feel about your business & why.

row feedback

Happy customers are the business, literally! Happy customers buy more, shop more frequently, are more loyal to your brand and are also more likely to recommend your company to their friends and family.

Unfortunately bad customer feedback travels twice as fast as good customer feedback so if you are unable to identify when a customer is unhappy or establish what the problem is then your business will quickly lose customers & revenue.  

Gaining & understanding customer feedback is vital to the success of any business and as an approved supplier of OMBEA customer feedback systems we can help you to understand how your customers, or staff, really feel about your business & why.

Quick & Simple

Only 4% of unhappy customers leave feedback and the main reason for any customer not leaving feedback is because they are too busy and cannot spare the time. Therefore the best way to encourage customer feedback is to make sure that your customer feedback system is very quick and easy to use! This is achieved with the OMBEA free-standing kiosk, known as ExpressPod.

ExpressPod - Aprios

ExpressPod

These lightweight free-standing kiosks are battery operated and offer an extremely quick & effective customer feedback solution. Simply ask your customer’s one question; ‘How do you rate our service today?’ all they need to do then is press one of five smiley face buttons ranging from very bad to very good, it’s only takes a second but can offer incredibly valuable insights. As an alternative to the smiley faces you could also ask a simple multiple choice question and swap smiley faces for answers A, B, C, D or E and for those customers willing to give more feedback you can also direct them to a dedicated online feedback area specifically for your brand.

ExpressPods are affordable, easy to use and can be deployed in multiple locations throughout your stores. Results can be analysed in real time or collated by the hour, day or week and are accessible online. The online results dashboard is a valuable reporting tool that is easy to understand and allows you to provide quantifiable results for your own Customer Experience Management (CEM) Programme, Net Promotor Score (NPS) or instore Key Performance Indicators (KPI’s)

Available for Long Term Lease:

  • 1-10 units
  • 1 Year Lease
  • £1,005
  • Cost per Unit
  • Includes Delivery
  • 11-25 units
  • 1 Year Lease
  • £805
  • Cost per Unit
  • Includes Delivery
  • 25-35 units
  • 1 Year Lease
  • £605
  • Cost per Unit
  • Includes Delivery

Prices ex VAT

ExpressPods are already helping some of the UK’s leading brands across a wide range of industries to understand and improve their customer’s experiences.


If you feel a customer feedback system would benefit your company then please contact us today.

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